top of page

Privacy Policy

Effective Date: July 1, 2025
CANI Property Management, a DBA of Porterhouse Properties, LLC
Contact: info@canipm.com
 

1. Overview

CANI Property Management (“CANI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information through our website, communication tools, and property management services.


2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and mailing address

  • Property & Service Info: Property address, lease details, maintenance history, preferences

  • Communication Data: Text messages, call logs, voicemails (including metadata such as timestamps and phone numbers)

  • Technical Data: IP address, browser type, device information, website usage data via cookies and analytics tools


3. How We Use Your Information

We use the information we collect to:

  • Provide property management and maintenance services

  • Communicate with you via phone, text, or email

  • Respond to inquiries and service requests

  • Process applications, payments, and service agreements

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations


4. Communications via SMS and Call

We use third-party providers, including Twilio and RingCentral, to deliver SMS messages, phone calls, and voicemail services. These platforms may collect and store related metadata.

By providing your phone number or initiating communication, you consent to receive calls and/or text messages from CANI Property Management regarding services, property updates, or account matters. Message and data rates may apply.


You can opt out of SMS communication at any time by replying “STOP” to any message.

For assistance, reply “HELP” or contact us at info@canipm.com.

​

SMS consent is not shared with third parties or affiliates.


5. Sharing of Information

We do not sell or rent your personal information. We may share your information only:

  • With trusted service providers and contractors for business operations (e.g., maintenance vendors, payment processors, communication platforms)

  • When required by law, subpoena, or government request

  • To protect the rights, safety, or property of CANI, its clients, or others

All third-party partners are contractually obligated to protect your data and use it only for agreed-upon purposes.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. While no method of transmission is 100% secure, we continuously update our practices to maintain a high standard of security.


7. Your Rights & Choices

You may at any time:

  • Request access to the personal data we hold about you

  • Ask us to correct, update, or delete your data

  • Opt out of non-essential communications

To make a request, please email us at info@canipm.com. We may need to verify your identity before processing certain requests.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review it periodically.


9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:


CANI Property Management
A DBA of Porterhouse Properties, LLC
Email: info@canipm.com

Visit www.canipm.com/privacypolicy for our Privacy Policy and www.canipm.com/termsofservice for these Terms of Service.

bottom of page